I had this unit for a little over one and a half years. The USB-C port does not charge my phone anymore. It cycles on and off when I plug my phone direct to the USB-C port. Everything else works as described. Cheaper than a Jackery, but also cheaper built than a Jackery. I will still find some use for it when I go camping.
After a year and a half, I had an issue with the power not coming on. I contacted customer support and they were very friendly and helpful. It was a no hassle transaction and not only did they replace the product, but they sent me a newer version. Based on the great product and the excellent customer support I would most definitely buy from them again and suggest them to anyone.
Nexpow went above and beyond for me...I initially bought a 150w powerstation a while back and used it to test tvs, it worked phenomenal...a few days ago it stopped charging so I contacted service...they immediately got back to me and sent me a replacement unit...Customer service was very personal not robotic like so many other companies...I can't thank them enough for what they did...
I needed hours of power to support an electric thermostat and a modem/router. This fits perfectly. It also can charge my laptop, tablet, and phone. If needed, I can recharge the unit in my care.
Works all the time, keeps the charge. and runs my cpap when i go camping.